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Charleston International Airport Launches New Website to Elevate Passenger Experience

North Charleston, SC – Charleston International Airport (CHS) is proud to unveil its newly redesigned website, developed with travelers in mind to deliver a smoother, smarter, and more connected digital experience. With a sleek, user-friendly interface and a host of new tools, the revamped site empowers passengers to plan their journey with ease from curb to gate.

Designed to meet the evolving needs of modern travelers, the new IflyCHS.com features enhanced navigation and dynamic tools aimed at saving time, reducing stress, and improving the overall airport experience.  Check out a preview here: https://youtu.be/FYPXIATLXgA

Among the standout features:

  • Real-time Parking Availability – View current parking lot status before you leave home.
  • Parking Cost Estimator – Quickly calculate the cost of your stay and plan ahead.
  • Live TSA Wait Times – Monitor security lines in real time for better timing and peace of mind.
  • Up-to-date Flight Status – A reimagined flight tracker makes it easy to check both arrivals and departures at a glance.
    • Arrivals Board – Includes direct links to terminal maps, ground transportation options, and rental car details.
    • Departures Board – Enhanced with destination weather, smart packing tips, and suggestions for what to do upon arrival.
  • Request a Route Form – Travelers can now vote for the nonstop destinations they’d love to see added to the CHS lineup.
  • “Jett the Chat Bot” – Need an answer fast? Our friendly virtual assistant is here 24/7 to help with real-time responses.
  • Share Your Experience Tool – A simple way for guests to submit positive feedback and memorable moments.
  • Interactive Terminal Maps – Find your gate, view store hours, locate amenities, and more with ease.

“We’ve taken a bold step toward digital transformation with this launch,” said Caroline Connolly, Manager of Public Affairs at Charleston International Airport. “This new website is more than a fresh coat of paint, it’s a commitment to a smarter, more responsive airport experience. Whether you’re flying for business or vacation, our goal is to ensure every journey through CHS starts with confidence and convenience.”

Travelers are invited to explore the new site at www.IflyCHS.com and discover how CHS is making travel easier from the start.

-CHS-

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