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AMENITIES & SERVICES

The Airport offers a number of services and facilities for your travelling convenience. For more information please stop by our Guest Services Desk where our specialists will be ready to assist you and answer any questions you may have.

Mobile Devices

CHS offers the following for your mobile devices:
  • Free WiFi -- Log on with CHSFREEWIFI
  • 2,000 electrical outlets and USB ports for mobile device charging

Animal Relief Areas

Charleston International Airport has three designated Service Animal Relief Areas (SARA) for service animals that accompany passengers. There are two areas located outside, one at each end of the terminal building. There is one designated area, post security, located on the A Concourse near Gate A2.

Card to Card Kiosks

Two ReadySTATION cash-to-card conversion kiosks are located in ticketing across from Frontier Airlines and across from American Airlines. Service fee is $5 per transaction for conversions up to $1,000. These instantly loaded ReadyCard brand VISA cards can be used anywhere VISA is accepted

Curbside Check-In

Charleston's in-house Curbside Check-In Service "CHS Check n' Go" is now open. The following airlines allow curbside check-in.

Alaska, American, Delta, JetBlue, Southwest, Spirit, and United.

Luggage Carts

Self-service luggage carts are available in Baggage Claim near Carousel 1 and on the first-floor, ground level of the parking deck (adjacent to the Surface Lot). Cost is $4 per cart. Return the cart to receive 25-cent refund.

Cash ($1 bills and quarters only) as well as a Visa, MasterCard, American Express and Discover are accepted.

Post Office

A FedEx drop off box is located adjacent to the Guest Services Desk. In addition, a USPS mail slot is available for passengers that would like to drop off stamped postcards and letters for mailing.

Nursing Mothers

Two nursing suites are located in the airport. One pre-security between carousels 2 and 3 in Baggage Claim and one post-security on Concourse B.

Lost and Found/Paging

Lost and Found

The Charleston County Aviation Authority (CCAA) maintains a Lost and Found office for items found in the Charleston International Airport (CHS) terminal and CHS parking facilities. We have teamed up with Boomerang, a lost and found software, to ensure passengers promptly retrieve lost items. Travelers can access the service through the link below or QR codes located throughout the airport. If CHS has your item, you will receive an email containing instructions for the item's return shipping.

Charleston International Airport reminds all passengers to be cautious of scammers requesting personal information, including credit card information, regarding lost items. Please note that Boomerang is the only authorized Lost and Found partner for CHS. Neither CHS nor Boomerang will collect payment until your item has been matched. The only cost associated with CHS Lost and Found is the shipping fee to return your item.

• If you lost an item at CHS submit a claim online.

Paging

The paging system is located at the Guest Services Desk. If you have a paging request, please ask one of our Guest Services Specialists for assistance.

Accessibility Services

We have a page dedicated for those needing accessibility services.

Paws for Takeoff: Dog Therapy at CHS

Paws for Takeoff
Paws for Takeoff  is a unique in-house program for certified therapy dogs and their handlers interact with passengers and employees at CHS. These four-legged friends  like visiting with anyone who visits Charleston International Airport. Therapy pets can help create a welcoming and calming environment, and we hope passengers and visitors enjoy interacting with these special members of our Guest Services team. 

Hidden Disabilities Sunflower Program at CHS

The Hidden Disabilities Sunflower is a simple tool for you to voluntarily share that you have a disability or condition that may not be immediately apparent – and that you may need a helping hand, understanding, or more time in shops, at work, on transport, or in public spaces.

Who can participate?
  • Anyone can participate in the Hidden Disabilities program. To receive your free bracelet or lanyard, visit our Guest Services Desk located across from Central Hall in the terminal. If you are looking for specific wearables, you can purchase various merchandise on the Sunflower Program's website here.

    What is considered a "hidden disability?"
  • According to the Centers for Disease Control (CDC), 26 percent of American adults have some type of disability, many of them not visually apparent. Common hidden disabilities include autism, Crohn's Disease, dementia, hearing impairment, and PTSD. For the full list of hidden disabilities covered by the Sunflower Lanyard program, check here.

    How does the program work at CHS?
  • The yellow sunflower with green background has become a universal symbol of hidden disabilities. Our employees, partners, and airline partners have been briefed on the meaning of the Sunflower Program and have access to training that accompanies being a partner of the Hidden Disability Sunflower Program. If these staff members see you wearing the sunflower, they will understand that you may need extra time getting through check-in and screening.

    Does my final destination participate in this program?
  • Nearly 140 airports across the world have implemented the Sunflower Program! For a full list of participating airports, check here.

    Does the Sunflower Program provide physical assistance through the terminal?
  • CHS recommends that passengers continue to coordinate with their airlines and/or TSA Cares for pre-travel questions and accommodation arrangements.